Privacy Policy

This policy sets out how Greenland Seeds Ltd uses and protects any information that you provide to us (online, by email, or otherwise).

Greenland Seeds Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Greenland Seeds Ltd is registered in England & Wales, Company number 09387586, our registered office is Unit 2, Technology Close, Newport, Brough, East Riding of Yorkshire, HU15 2FX.
All reference to “us” and “we” throughout this statement is to Greenland Seeds Ltd.

We may collect the following information.

• Your name, address and contact details (i.e. email address)
• Payment details
• Any other personal information you provide relating to your enquiry or order
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• to process your order and obtain payment
• internal record keeping
• we may use the information to improve our products and services
• we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use this information to customise the website according to your interest
• We may also use your personal information to further contact you about an issue with an order or a product that you have purchased from us
• to exercise and carry out our rights and obligations from any orders for any of our products
• for law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by law

We will retain your data for a period of up to 7 years from the date of your last interaction with us.

We would only share your personal information with a courier in the event of an order. This would include your name, address and contact number.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Any personal data is stored on our internal, password protected secure server. This means that only a very limited number of staff have access to it.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting

(a) Served by us

We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

(b) Served by third parties on our websites

Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties’ use of cookies or web beacons or what they do with the information they collect.

(c) Served by third parties on third party websites

We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.

You have the right to request access, amend or erase the personal data that we hold about you. To do this you must put your request in writing and include proof of your identity. Please contact us for more information about this.

If you have any concerns with regards to the way in which we use your information please get in touch with us. You also have the right to lodge a complaint with the ICO. More details can be found on www.ico.org.uk.

We may change this policy to keep it up to date and to make sure we are doing everything we can to protect your data. Please check regularly if you wish to see the most recent version.