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Greenland Seeds logo
Greenland Seeds logo

Free Next Day Delivery

Bespoke mixes

Bulk-buy Discounts

DEFRA Approved

Free Next Day Delivery

Bulk-buy Discounts

Free Next Day Delivery

FAQ2022-03-22T20:31:49+00:00

Frequently Asked Questions

Ordering

Will you contact me to confirm my order?2021-09-29T11:25:26+00:00

Once we have processed your order you will receive an order confirmation email. You will then receive another email when we have completed and dispatched your order.

I need help choosing the right seed, can you help?2022-03-22T20:26:05+00:00

Definitely! Our team of seed experts can answer your questions and help you to choose the right product from our range.

You can call us, email us, or fill out the enquiry form.

Head over to the Contact page and choose a way to get in touch.

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Do you supply wholesale seed?2022-03-22T20:26:42+00:00

Yes, we supply all our products and produce bespoke products wholesale.  We can even supply products in packaging printed with your business logo and details.

Visit the Wholesale page for more information.

Wholesale
Do you offer discounts on bulk orders?2022-03-22T20:27:10+00:00

Yes, we offer discounts on bulk orders of all our products.  Please contact us for a bespoke quote.

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Is there VAT on seed?2022-02-14T16:05:07+00:00

Grass Seed
There is no VAT on grass seed.

Wildflower Seed
All wildflower seed is subject to VAT at the standard rate which is 20%.

Fertiliser
All fertiliser products are subject to VAT at the standard rate which is 20%.

Bird Seed
There is no VAT on bird seed.

Delivery

Where do you deliver to?2022-01-14T15:11:22+00:00

Orders made through our website can be delivered to UK Mainland addresses.

Deliveries to the Scottish Highland, ROI, Northern Ireland and surrounding isles may incur extra charges depending on the postcode and may take between 2-5 days to reach you. If you want delivery to addresses outside of the UK Mainland, please contact us on 01430 449333 for a price and estimated delivery date.

For more information about deliveries, please visit our Delivery & Returns page

View Delivery & Returns
Can you deliver next day?2022-01-14T15:10:31+00:00

All deliveries to UK mainland postcodes qualify for FREE NEXT WORKING DAY DELIVERY if ordered and paid for before 1PM. For exclusions and further information about delivery, please visit our Delivery and Returns page.

View Delivery & Returns
When do I need to order by for Next Day Delivery?2022-01-14T15:09:31+00:00

We endeavour to dispatch orders received before 1PM on the same working day. Orders must be placed and payment processed before 1PM. Where possible, we will process orders placed after 1PM but this is not guaranteed. Next Day Delivery excludes Saturday, Sunday and bank holidays.

See our Delivery & Returns page for more details.

View Delivery & Returns
Can I choose my delivery date?2022-03-22T20:27:54+00:00

We can arrange a variety of different delivery options via our courier. This includes timed delivery, specific day and Saturday delivery. Please contact us before ordering to discuss your requirements.

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Can I collect my order from Greenland Seeds?2022-03-22T20:28:20+00:00

To arrange the collection of your order, please contact us ahead of placing your order on the website.

Opening hours for collections are Monday to Friday: 8.30am – 5.30pm.

The address for collections is:

Greenland Seeds Ltd
Eastfield House
Bellasize
East Yorkshire
DN14 7XS

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My order hasn’t arrived yet. What should I do?2022-03-22T20:28:49+00:00

If your order didn’t arrive when expected, please contact us.

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Returns

What is your returns policy?2022-03-22T20:29:11+00:00

You have 14 days from the date of placing your order to cancel it if you have changed your mind, if the product has not been opened or used.

If the seed is damaged through no fault of your own, return carriage will be covered by us. However, if you simply change your mind once the item is delivered, then it is your responsibility to pay the return postage.

Once the item is received and checked by our staff, a full refund will be issued if required.

See our Delivery & Returns page for more details.

View Delivery & Returns
My order has arrived damaged or a product is faulty. How do I return it?2022-02-14T16:10:12+00:00

Please ensure that any damaged consignment is not signed for or accepted. These cannot be claimed or replaced.

If your order has arrived in a damaged condition, or a product in your order is faulty, please email us with the following information included:

  • Your name
  • Your contact telephone number
  • Your order number
  • A photo of the product showing the damage
  • A description of the issue

A member of our team will get back to you as soon as possible.

Email info@greenlandseeds.co.uk

Seeds and Grass Care

Can I buy a small bag of your seed?2021-09-29T11:25:20+00:00

We do offer some of our products in smaller bags, these include Drought Repair Grass Seed and Patch and Repair Grass Seed. Most of our Agricultural and Equine seed is sold in 1 acre packs and Lawn & Grass seed is sold in 10kg and 20kg quantities.

Our Wildflower seed comes in smaller bags because it only takes a small quantity to cover an area.

What packaging does the seed come in?2021-09-29T11:25:12+00:00

All of our seed is packed in tear-resistant polypropylene sacks. The sacks are resistant to damage during shipping.

How long will my grass seed keep for?2021-09-29T11:23:44+00:00

We recommend using your seed within 2 years of purchase. As long as it is stored correctly in a cool and dry place, grass seed is often usable for several years. All of our grass seed bags are sealed with a green DEFRA label detailing mixture information and the date it was sealed.

How long will it take for my grass seed to germinate?2021-09-29T11:23:36+00:00

Some of our seed mixtures can start to germinate within 3-4 days in perfect conditions. However, 7-10 days is the average. Some species of seed can take a little longer to germinate, so we recommend allowing up to 14 days.

Can you produce bespoke mixes based on my requirements?2022-03-22T20:29:47+00:00

Yes, we can produce bespoke mixtures from our wide range of seed species.

The minimum order weights for bespoke mixes are:

Grass seed: 120kg
Wildflower mixes: 5kg

Please contact us to get a quote.

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