Please ensure that any damaged consignment is not signed for or accepted. These cannot be claimed or replaced.

If your order has arrived in a damaged condition, or a product in your order is faulty, please email us with the following information included:

  • Your name
  • Your contact telephone number
  • Your order number
  • A photo of the product showing the damage
  • A description of the issue

A member of our team will get back to you as soon as possible.